Finally chased the insurers enough for them to give me a breakdown of the insurance claim for the Paris/London trip. Apparently they paid into our accounts already but never sent us any communication. Now I have to go to the bank and request a statement for May.
Anyway, they paid everything I claimed for. I didn’t have proof of forfeiture for the Brittany ferry tickets, I should have tried to claim it too by sending in the receipt. Ah well.