I was quite looking forward to the pokémon go fest event in chicago, having been lucky enough to get a ticket. Niantic was advertising all sorts of fun events: raids, global catch challenges, legendaries and special pokémons. The trainers at go fest were supposed to lead the world in catch events that were to take place in 30-minute windows.
So I got on the 9.12am train, stopped by 7-eleven to get water, and made my way towards grant park.
And that began a day that can only be described as a complete fail.
The event was supposed to start at 10am. I got to the entrance around 10.15am to see a long queue stretching down columbus. Walked to the end of the line to see an enormous mass of people snaking around buckingham fountain. Snaking like an intricate maze. I joined the queue and it took more than 2 hours to get to the entrance. They had one entry point for 20,000 people. There was nothing to do, the app took forever to open or crashed when I was trying to do anything. Someone mentioned we walked 7km just queuing up, she either was able to keep the app open or had a fitbit.
Actually getting in was fast. Go through bag search then scan the wristband. Once inside, we were given an envelope that had a badge and a QR code. The idea was to spin at one of the official physical pokéstops and scan the QR code to get the event badge. Sounds easy enough? Ha! There was NO SIGNAL. If we could get in, the app crashed after a minute. It took mutiple tries to get the app open and 4 tries to get the QR code to scan and the badge to show up. It wasn’t just me, it was everyone at the park. It was supposed to be an event where 20,000 people worked together to catch or raid pokémons but it ended up being 20,000 people with their heads down staring at their phones trying to get connected to the network or load the app.
I was there for a bit over 2 hours. In total I spun 2 stops and caught 2 pokémons: onyx and magikarp. A grand total of 200m was registered. Hatched an egg (rhyhorn) but couldn’t start to incubate or spin at a stop to get a new one. At least I got the event badge.
Left around 2.30pm and went to get something to eat. I hadn’t eaten anything and only drank a bottle of water up to then. The people at the next table were also from go fest and everyone expressed disappointment. The worst was when I was walking out and I heard a dad said to his son,
I’m sorry this was such a bomb.
I tried the app while I was eating and saw to my amazement, a porygon and then a chansey. The app crashed when I was catching the porygon but I got the chansey, phew I needed the chansey more. I started walking slowly to the station because I had around an hour before the train. Saw a bunch of people outside an alley and it turned out to be unown.
Niantic CEO and CMO got booed when they went on stage in the park to greet the crown. Turned out, they hadn’t informed the cellular providers they were having an event where 20,000 people would try to get on the internet. They had “forgotten” to install wifi towers. The servers couldn’t take the strain (nothing new there, par for the course for Niantic).
So they extended the catch radius to two miles outside grant park. Those of us who were finally able to get a signal saw the promised rare pokémons. In addition to the porygon and chansey I also got unown and heracross. My recents don’t look so bad.
As I was taking the train back to the house, I was reading about possible compensation. The official Niantic apology to registered attendees:
- refund of the $20 ticket
- $100 worth of pokécoins
- radius of special pokémons and eggs extend 2 miles for 24hrs (only visible to registered attendees)
- legendary pokémon lugia to be automatically added to the account
I haven’t received any notifications yet; the compensation seems to be just about enough to shut people up. Doesn’t take away the fact that they ruined many people’s day. People came in from all over the US or around the world to play and they couldn’t. Especially sorry for all the families who were there, the kids must have been gutted. Trainers around the world who had organised their day to coincide with the event were also left confused and with no information. A good rundown of the how the day went is at heavy.
Apparently within the 2 mile radius after the event it’s super fun. Lures and legendary raids everywhere. But most attendees have probably gone home or away from the area.
Anyway, I’m leaving on Monday and I still haven’t seen a single tauros shadow. That’s another complaint for another day.